top of page
round Logo.png

Terms and Conditions

Effective Date: July 4th 2025
Company Name: Smartlinerentacar
Location: Dubai, United Arab Emirates

By using our services or submitting a rental inquiry through our website or WhatsApp, you agree to the following terms and conditions. Please read them carefully before booking a vehicle.

1. Booking and Availability

  • All rental requests are subject to vehicle availability.

  • Submitting an inquiry does not guarantee a reservation until confirmed by our team.

  • We reserve the right to cancel or refuse a booking at our discretion.

2. Driver Requirements

  • Renters must present a valid driver’s license and passport or Emirates ID in person.

  • The minimum age to rent a vehicle is 21.

  • International drivers must provide a valid international driving permit if required by UAE law.

3. Payment and Deposits

  • Payment must be made in full before receiving the vehicle, unless otherwise agreed.

  • A refundable security deposit may be required, depending on the vehicle type and rental terms.

  • Accepted payment methods will be confirmed during booking.

4. Rental Period and Extensions

  • Rental begins and ends on the agreed dates and times.

  • Late returns may result in additional charges.

  • If you wish to extend your rental, you must contact us before the rental expires to confirm availability and pricing.

5. Insurance and Liability

  • All vehicles are covered by basic insurance as required by UAE law.

  • The renter is responsible for any damage, fines, or accidents not covered by insurance.

  • Optional full coverage insurance may be available upon request.

6. Vehicle Use

  • Vehicles must not be used for off-road driving, racing, towing, or any illegal activity.

  • Smoking inside the vehicle is strictly prohibited.

  • Any damage due to misuse will be the renter’s responsibility.

7. Fines and Traffic Violations

  • The renter is fully responsible for any traffic violations, fines, or tolls (Salik) incurred during the rental period.

  • These will either be deducted from the security deposit or invoiced to the renter.

8. Cancellation and Refunds

  • Cancellations made before the rental start date may be eligible for a refund.

  • Last-minute cancellations may result in partial or no refunds, depending on the situation.

9. Limitation of Liability

Smartlinerentacar is not liable for:

  • Any personal belongings left in the vehicle

  • Delays due to traffic, road closures, or unforeseen circumstances

  • Any indirect or consequential damages related to the rental

10. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be settled under UAE jurisdiction.

bottom of page